Refund Policy
Last updated: April 22, 2026
Our Goal: 100% customer satisfaction. If you're not satisfied, we'll make it right.
1. Refund Eligibility
We offer refunds under the following circumstances:
- Technical Issues: The Service fails to work as described and we cannot resolve the issue
- Billing Errors: You were charged incorrectly or multiple times
- Unauthorized Charges: Transactions you did not authorize
- Service Discontinuation: We discontinue the Service within 30 days of purchase
2. Refund Window
- Monthly Subscriptions: Refund request within 7 days of billing
- Annual Subscriptions: Refund request within 14 days of billing
- One-time Purchases: Refund request within 7 days of purchase
3. Non-Refundable Situations
Refunds may not be granted for:
- Change of mind after using the Service
- Failure to cancel before renewal (please use our cancellation feature)
- Content generated that does not meet subjective quality expectations
- Requests made after the refund window expires
4. How to Request a Refund
To request a refund:
- Email us at refund@openbooker.shop
- Include your account email and order/reference number
- Describe the issue or reason for refund
- We'll respond within 24-48 hours
5. Refund Processing
Once approved:
- Refunds are processed within 5-10 business days
- Credit card refunds may take additional 5-10 days to appear on your statement
- Original payment method will be used for the refund
6. Partial Refunds
For subscription services used partially:
- Monthly plans: No partial refunds for unused days
- Annual plans: Pro-rated refund for unused months (minus processing fees)
7. Subscription Cancellation
To avoid future charges:
- Cancel anytime through your account dashboard
- Or email cancel@openbooker.shop
- Cancellation takes effect at the end of your current billing period
8. Dispute Resolution
If you have a dispute with our refund decision, contact us and we will work to resolve the issue to your satisfaction.
9. Contact Us